Terms of Service

Please read these Terms carefully before using Reamo. By accessing or using Reamo, you agree to be bound by these Terms. If you do not agree, do not use the Service.

1. ACCEPTANCE OF TERMS

These Terms of Service ("Terms") constitute a legally binding agreement between you ("User," "you," or "your") and Reamo, Inc. ("Reamo," "we," "us," or "our"), a Delaware corporation, governing your access to and use of the Reamo platform, software, APIs, and all associated services (collectively, the "Service").

By (a) clicking "I agree" or a similar button, (b) creating an account, (c) accessing or using the Service, or (d) paying for a subscription, you acknowledge that you have read, understood, and agree to be bound by these Terms and our Privacy Policy, which is incorporated herein by reference.

If you are using the Service on behalf of an organization, team, or legal entity, you represent that you have authority to bind that entity to these Terms, and "you" refers to both you individually and that entity.

2. DEFINITIONS

As used in these Terms:

"Account" means your registered account on the Reamo platform.

"Authorized Users" means individuals you invite to access the Service under your Account.

"Client Data" means data you upload, import, or generate within the Service, including contact information for your real estate clients and prospects.

"Content" means all text, data, audio, call recordings, transcripts, notes, templates, workflows, and other materials processed by the Service.

"End Users" means your clients, prospects, and other individuals whose data you submit to or process through the Service.

"Founder Cohort Pricing" means the discounted annual pricing made available to the first qualifying customers under Reamo's founder cohort program.

"Subscription Plan" means the Solo Starter, Solo Pro, Solo Elite, or Teams tier you have selected.

"VoIP Integration" means the connection between Reamo and a supported third-party VoIP telephony provider.

"Workflow Automation" means automated post-call sequences, follow-up messages, and related AI-generated actions executed by the Service.

3. DESCRIPTION OF SERVICES

Reamo provides a vertical software-as-a-service platform designed for licensed residential real estate agents and teams. Core features include, but are not limited to:

Post-call automation triggered by VoIP integration events
AI-generated call summaries, transcripts, and follow-up drafts
Automated SMS, email, and follow-up workflow execution
Contact and lead management for real estate clients and prospects
Integration with supported VoIP providers (currently: Dialpad, JustCall, OpenPhone, Kixie, RingCentral, and Aircall, subject to change)
Template libraries, workflow builders, and scheduling tools

Reamo reserves the right to modify, add, or discontinue features at any time, with reasonable notice where modifications materially affect existing functionality.

4. ELIGIBILITY AND ACCOUNT REGISTRATION

4.1 Eligibility

The Service is intended for use by licensed real estate professionals, real estate teams, and brokerages operating in the United States. You must be at least 18 years of age and have the legal authority to enter into binding contracts. The Service is not intended for consumer use by homebuyers, sellers, or tenants acting in a personal capacity.

4.2 Account Security

You are responsible for maintaining the confidentiality of your Account credentials and for all activity that occurs under your Account. You must promptly notify Reamo at legal@reamo.ai if you suspect unauthorized access. Reamo is not liable for losses resulting from unauthorized use of your credentials.

4.3 Accurate Information

You agree to provide accurate, current, and complete information during registration and to keep that information updated. Reamo may suspend or terminate Accounts with materially inaccurate information.

4.4 Teams and Authorized Users

If your Subscription Plan includes multiple seats, you are responsible for all Authorized Users added to your Account and for ensuring they comply with these Terms. You may not exceed the seat count included in your Subscription Plan.

5. SUBSCRIPTIONS, FEES, AND PAYMENT

5.1 Subscription Tiers

Reamo offers the following subscription tiers at current pricing (subject to change per Section 19):

Solo Starter — $247/month or annual equivalent
Solo Pro — $347/month or annual equivalent
Solo Elite — $497/month or annual equivalent
Teams — custom pricing per seat configuration

Annual subscriptions are billed in advance and receive a discount over equivalent monthly billing. Founder Cohort pricing, where applicable, is locked at the agreed discount for the duration of continuous active annual subscription and is non-transferable.

5.2 Billing and Auto-Renewal

Subscriptions automatically renew at the end of each billing period unless cancelled before the renewal date. You authorize Reamo to charge your payment method on file for all recurring fees. Reamo uses third-party payment processors and does not store full payment card information.

5.3 Refunds

Monthly subscriptions are non-refundable for the current billing period. Annual subscriptions cancelled within 14 days of the initial purchase date are eligible for a pro-rated refund for unused full months. No refunds are issued for partial months, unused features, or cancellations after 14 days of an annual term.

5.4 Taxes

All fees are exclusive of applicable taxes. You are responsible for all sales, use, VAT, or similar taxes applicable to your subscription, except for taxes based on Reamo's net income.

5.5 Price Changes

Reamo may adjust subscription pricing with 30 days' advance written notice. Price changes take effect at your next renewal date. Founder Cohort pricing is exempt from general price increases for the period specified in your cohort agreement, provided your annual subscription remains continuously active.

5.6 Failed Payments

If a payment fails, Reamo will attempt to notify you and may retry the charge. After 7 days of non-payment, Reamo may suspend access to the Service. After 30 days of non-payment, Reamo may terminate your Account and begin data deletion per the Privacy Policy.

6. SMS AND TELEPHONE COMMUNICATIONS

IMPORTANT: This section governs both (a) SMS messages Reamo sends to you as a subscriber, and (b) SMS messages you send to your End Users through Reamo's workflow automation features. Read both parts carefully — they carry different legal obligations.

6.1 SMS Communications from Reamo to You

By providing your mobile phone number and creating an Account, you expressly consent to receive transactional and service-related SMS messages from Reamo, including but not limited to: account notifications, billing alerts, security verification codes, and feature updates. Message frequency varies. Message and data rates may apply.

To opt out of non-essential SMS from Reamo, reply STOP to any message or update your notification preferences in your Account settings. You may not opt out of critical transactional messages (e.g., account security alerts) while your Account remains active. For help, reply HELP to any Reamo SMS or contact support@reamo.ai.

Reamo's SMS communications are transmitted through third-party messaging providers. Reamo is not liable for delays or failures in SMS delivery caused by carrier routing, network conditions, or provider outages.

6.2 SMS Messaging to Your End Users (Workflow Automation)

Reamo's platform enables you to send SMS messages to your real estate clients and prospects as part of automated post-call workflows and follow-up sequences. When you use this feature, you are the message originator and are solely responsible for compliance with all applicable federal, state, and local laws governing commercial electronic messaging, including without limitation:

The Telephone Consumer Protection Act (TCPA), 47 U.S.C. § 227, and FCC regulations implementing the TCPA
The CAN-SPAM Act (where applicable to SMS)
State telemarketing and do-not-call laws, including California's Invasion of Privacy Act (CIPA)
CTIA Messaging Principles and Best Practices
Applicable carrier codes of conduct and acceptable use policies

6.3 Your Consent Obligations

You represent and warrant that before sending any SMS message to an End User through Reamo, you have obtained all legally required prior express written consent from that End User to receive automated text messages from you or your business, in the manner required by applicable law for the type of message being sent (transactional, informational, or marketing).

You are solely responsible for maintaining records of consent, honoring opt-out requests promptly (within the timeframe required by law, and in no event more than 10 business days), and ensuring your message content complies with applicable disclosure requirements.

Reamo may provide consent-management tools or templates as a convenience only. Such tools do not constitute legal advice and do not relieve you of your compliance obligations. Reamo recommends you consult qualified legal counsel regarding your TCPA and state-law compliance posture.

6.4 Prohibited SMS Conduct

You may not use Reamo to send SMS messages that:

Are sent to End Users who have opted out or revoked consent
Violate TCPA, FCC rules, or applicable state law
Contain spam, phishing, or fraudulent content
Contain sexually explicit, harassing, threatening, or illegal content
Impersonate any person or entity in a misleading way
Are sent to numbers on federal or applicable state Do Not Call registries without required legal exemptions
Violate carrier acceptable use policies or CTIA guidelines

6.5 10DLC Registration and Campaign Compliance

Sending automated or high-volume SMS messages through Reamo may require 10-Digit Long Code (10DLC) registration with The Campaign Registry (TCR) and applicable carriers. You are responsible for ensuring your messaging campaigns are properly registered and compliant with 10DLC requirements, including brand registration, campaign use case registration, and ongoing campaign compliance.

Reamo may facilitate 10DLC registration as a feature of certain Subscription Plans, but ultimate compliance responsibility rests with you. Unregistered or non-compliant messaging may be filtered or blocked by carriers. Reamo is not responsible for carrier filtering of messages that are non-compliant or unregistered.

6.6 Short Code and Toll-Free Number Usage

Where Reamo provides access to shared or dedicated short codes or toll-free numbers for messaging, your use of such numbers is subject to applicable carrier guidelines and program requirements. Misuse of shared resources that results in carrier blocks or complaints may result in suspension of your SMS access.

6.7 Indemnification for SMS Violations

You agree to indemnify, defend, and hold harmless Reamo and its affiliates from and against any claims, damages, fines, penalties, and expenses (including reasonable attorneys' fees) arising from your use of SMS messaging features, including any TCPA or state-law violations, carrier complaints, or regulatory actions related to your messaging campaigns. See Section 15 for the full indemnification provision.

6.8 Reamo's Right to Suspend SMS Access

Reamo reserves the right to suspend or terminate your access to SMS workflow features immediately and without prior notice if Reamo has reason to believe you are violating applicable law, carrier policies, or these Terms in connection with your messaging use. Such suspension does not affect your other obligations under these Terms or relieve you of liability for prior violations.

6.9 Reamo SMS Program — Messaging Disclosure

Program Name: Reamo SMS Program

Program Description: Reamo sends automated SMS messages to registered users who have opted in during account registration. Messages include pipeline summaries, action item reminders, call follow-ups, and account notifications. No marketing or promotional messages are sent. Messages are sent only in response to user-initiated inquiries. You will not receive unsolicited messages.

Message Frequency: Messages are sent only in response to user-initiated inquiries. You will not receive unsolicited messages. Reply frequency depends entirely on how often you initiate contact.

Message and Data Rates: Message and data rates may apply. Contact your wireless carrier for details.

Opt-Out: Reply STOP at any time to unsubscribe. You will receive one confirmation message and no further messages will be sent.

Help: Reply HELP for assistance. You may also contact us at support@reamo.ai.

Support: support@reamo.ai | reamo.ai

Eligible Carriers: Supported on all major U.S. carriers. Carrier support may vary.

7. VOIP AND TELEPHONY INTEGRATIONS

7.1 Third-Party VoIP Providers

Reamo integrates with third-party VoIP providers to trigger post-call automation. Your use of VoIP integrations is also subject to the terms and policies of your VoIP provider. Reamo is not a party to your agreement with your VoIP provider and is not responsible for the performance, availability, or data practices of third-party VoIP platforms.

7.2 Call Recording Consent

Many states require one-party or all-party consent before recording telephone calls. You are solely responsible for ensuring that any call recordings processed through Reamo comply with applicable federal and state wiretapping, eavesdropping, and privacy laws, including without limitation California's CIPA (Cal. Penal Code § 632), Illinois Eavesdropping Act, and equivalent statutes in all-party consent states. Reamo processes call recordings you authorize; Reamo does not initiate recordings independently.

7.3 Data from VoIP Integrations

By connecting a VoIP integration, you authorize Reamo to receive and process call data, metadata, and recordings made available through that integration's API or webhook. You represent that you have the right to share this data with Reamo and that doing so does not violate any applicable law or third-party agreement.

7.4 Integration Availability

Reamo does not guarantee the continuous availability of any specific VoIP integration. Third-party API changes, provider policy updates, or technical incompatibilities may result in temporary or permanent discontinuation of specific integrations. Reamo will provide reasonable notice of material integration changes where possible.

8. DATA, PRIVACY, AND SECURITY

8.1 Privacy Policy

Reamo's collection and use of personal information is governed by our Privacy Policy, available at reamo.ai/privacy, which is incorporated into these Terms by reference.

8.2 Your Ownership of Client Data

You retain all ownership rights in your Client Data. You grant Reamo a limited, non-exclusive, worldwide license to process, store, and use your Client Data solely to provide and improve the Service during your subscription term.

8.3 Reamo's Use of Data

Reamo will not sell your Client Data to third parties. Reamo may use aggregated, de-identified data derived from platform usage to improve the Service, develop new features, and conduct internal analytics, provided such data cannot reasonably be used to identify you or your End Users.

8.4 Data Processor Obligations

Where Reamo processes personal data on your behalf as a data processor, Reamo will implement and maintain reasonable technical and organizational security measures appropriate to the risk. A Data Processing Addendum (DPA) is available upon request for customers who require one for GDPR, CCPA, or other regulatory compliance purposes.

8.5 Data Retention and Deletion

Upon termination of your Account, Reamo will retain your Client Data for up to 30 days to facilitate export or re-activation, after which Reamo will delete or anonymize such data in accordance with our data retention policy. You may request earlier deletion by contacting legal@reamo.ai. Call recordings are subject to the same retention schedule unless deleted earlier from within the platform.

8.6 Security

Reamo implements industry-standard security measures including encryption in transit (TLS) and at rest, access controls, and regular security review. However, no system is completely secure. You are responsible for the security of credentials used to access your Account and for any data you export from the Service.

8.7 Data Breach Notification

In the event of a confirmed data breach affecting your Client Data, Reamo will notify you within the timeframe required by applicable law, and in no event more than 72 hours after Reamo becomes aware of the breach, to the extent practicable.

8.8 CCPA

If you are a business subject to the California Consumer Privacy Act (CCPA) and use Reamo to process personal information of California residents, you acknowledge that Reamo is acting as your "service provider" as defined under the CCPA and will process such information only as directed by you and as permitted under these Terms.

8.9 Data Portability

You may request an export of your Client Data at any time through your Account settings or by contacting legal@reamo.ai. Reamo will provide a machine-readable export within 10 business days of a valid request.

9. INTELLECTUAL PROPERTY

9.1 Reamo's IP

Reamo and its licensors own all right, title, and interest in and to the Service, including all software, algorithms, AI models, interfaces, documentation, trademarks, and trade secrets. These Terms do not transfer any ownership interest to you. You receive only the limited right to access and use the Service as described herein.

9.2 Your IP and Client Data

You retain ownership of all content and data you create or provide. You grant Reamo the license described in Section 8.2 to operate the Service. This license terminates upon deletion of your Client Data in accordance with Section 8.5.

9.3 Feedback

If you provide Reamo with feedback, suggestions, or ideas about the Service, you grant Reamo a perpetual, irrevocable, royalty-free, worldwide license to use such feedback for any purpose without any obligation or compensation to you.

9.4 AI-Generated Output

AI-generated content produced by the Service (including call summaries, follow-up drafts, and workflow suggestions) is provided to you for your use. Reamo makes no representation that AI-generated output is free from third-party IP claims. You are responsible for reviewing AI-generated content before sending or publishing it.

9.5 Copyright Infringement (DMCA)

Reamo respects intellectual property rights. If you believe material on the Service infringes your copyright, please send a notice compliant with 17 U.S.C. § 512 to legal@reamo.ai.

10. ACCEPTABLE USE POLICY

You agree not to use the Service to:

Violate any applicable law, regulation, or third-party rights
Send spam, unsolicited marketing, or deceptive communications
Harass, threaten, defame, or defraud any person
Scrape, copy, or reverse-engineer any part of the Service
Introduce malware, viruses, or malicious code
Circumvent access controls, rate limits, or security measures
Use the Service for any purpose unrelated to legitimate real estate business activities
Sublicense, resell, or commercialize access to the Service without Reamo's prior written consent
Create competing products or services using Reamo's proprietary methods, algorithms, or confidential information
Process data of minors or sensitive personal data categories without appropriate legal basis and safeguards
Engage in discriminatory practices in housing or real estate that violate the Fair Housing Act or applicable state law

Reamo reserves the right to investigate suspected violations and take appropriate action, including suspension, termination, and reporting to law enforcement or regulatory authorities.

11. AI FEATURES AND AUTOMATED PROCESSING

11.1 Nature of AI Output

Reamo's AI features use large language models and automated processing to generate summaries, drafts, suggestions, and workflows. AI-generated output may contain errors, omissions, or inaccuracies. AI output is not legal, financial, real estate, or professional advice. You are solely responsible for reviewing and approving all AI-generated content before it is used, sent, or acted upon.

11.2 No Guarantee of Accuracy

Reamo does not warrant that AI-generated transcripts, summaries, or follow-up content are accurate, complete, or appropriate for any particular purpose. You must not rely on AI output for material business decisions without independent verification.

11.3 Human Review Responsibility

For any automated workflow that sends messages to End Users, you bear sole responsibility for ensuring message content is accurate, compliant, and appropriate. Enabling automated sending without review does not relieve you of this responsibility.

11.4 Real Estate Regulatory Compliance

Certain AI-generated content or automated communications may be subject to real estate industry regulations, including those administered by state real estate commissions, the National Association of Realtors, and the Consumer Financial Protection Bureau. Compliance with applicable real estate advertising, disclosure, and fair housing regulations is your sole responsibility.

11.5 Third-Party AI Models

Reamo's AI features may be powered in whole or in part by third-party AI model providers. Your Client Data may be processed by such providers subject to Reamo's data processing agreements with them. Reamo will not share your Client Data with third-party AI providers in a manner that permits those providers to train their models on your identifiable data without your consent.

12. THIRD-PARTY SERVICES AND INTEGRATIONS

The Service integrates with or links to third-party services, including VoIP providers, CRM platforms, payment processors, AI model providers, and messaging carriers. Reamo does not control these services and is not responsible for their terms, privacy practices, availability, or performance.

Your use of third-party services in connection with Reamo is governed by the applicable third-party terms. You are responsible for maintaining your own agreements and compliance obligations with all third-party services you connect to Reamo. Reamo may change, suspend, or discontinue integrations with any third-party service at any time without liability.

13. DISCLAIMERS AND WARRANTIES

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, AND UNINTERRUPTED OR ERROR-FREE OPERATION.

Reamo does not warrant that (a) the Service will meet your specific requirements, (b) the Service will be available at all times or free of errors or defects, (c) AI-generated content will be accurate or suitable for your purposes, or (d) any defects will be corrected within a specific timeframe.

No advice or information obtained from Reamo or through the Service creates any warranty not expressly stated in these Terms.

14. LIMITATION OF LIABILITY

TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL REAMO, ITS OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, OR LICENSORS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS, LOSS OF DATA, BUSINESS INTERRUPTION, LOSS OF GOODWILL, OR COST OF SUBSTITUTE SERVICES, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

REAMO'S TOTAL AGGREGATE LIABILITY TO YOU FOR ALL CLAIMS ARISING UNDER THESE TERMS OR RELATED TO THE SERVICE SHALL NOT EXCEED THE GREATER OF (A) THE TOTAL FEES PAID BY YOU TO REAMO IN THE TWELVE (12) MONTHS IMMEDIATELY PRECEDING THE EVENT GIVING RISE TO THE CLAIM, OR (B) ONE HUNDRED DOLLARS ($100).

The limitations in this Section apply regardless of the theory of liability (contract, tort, strict liability, or otherwise) and survive any failure of essential purpose. Some jurisdictions do not allow certain limitations; in such jurisdictions, liability is limited to the maximum extent permitted by law.

15. INDEMNIFICATION

You agree to indemnify, defend (with counsel reasonably acceptable to Reamo), and hold harmless Reamo and its affiliates, officers, directors, employees, and agents from and against any and all claims, liabilities, damages, losses, penalties, fines, and expenses (including reasonable attorneys' fees) arising out of or relating to:

Your use of the Service in violation of these Terms
Your violation of any applicable law or regulation, including TCPA, CIPA, or state telemarketing and do-not-call laws
Your SMS, email, or telephone communications to End Users
Your Client Data or any data you submit to the Service
Your infringement of any third-party intellectual property or privacy rights
Any dispute between you and an End User or third party arising from your use of the Service
Your violation of the Fair Housing Act or applicable state fair housing laws

Reamo reserves the right, at its own expense, to assume exclusive defense of any matter subject to indemnification by you, in which case you agree to cooperate fully with Reamo's defense.

16. SUSPENSION AND TERMINATION

16.1 Cancellation by You

You may cancel your subscription at any time through your Account settings or by contacting legal@reamo.ai. Cancellation takes effect at the end of your current billing period. You retain access through the end of your paid period. No pro-rated refunds are issued upon cancellation unless required by Section 5.3.

16.2 Suspension or Termination by Reamo

Reamo may suspend or terminate your Account immediately and without prior notice if: (a) you materially breach these Terms and fail to cure such breach within 7 days of written notice (or immediately for SMS/telemarketing violations, payment fraud, or security incidents); (b) continued access poses a security or legal risk to Reamo or other users; (c) required by applicable law, court order, or carrier policy; or (d) your account has been inactive for 12 consecutive months following subscription expiration.

16.3 Effect of Termination

Upon termination, your right to access the Service ceases immediately. Sections that by their nature should survive termination will survive, including Sections 8.5, 9, 13, 14, 15, and 17.

17. DISPUTE RESOLUTION AND ARBITRATION

17.1 Informal Resolution

Before initiating formal proceedings, the parties agree to attempt good-faith negotiation to resolve any dispute for at least 30 days following written notice of the dispute to legal@reamo.ai.

17.2 Binding Arbitration

If the parties cannot resolve the dispute informally, all disputes arising out of or relating to these Terms or the Service shall be resolved by binding individual arbitration administered by the American Arbitration Association (AAA) under its Commercial Arbitration Rules, with one arbitrator. The seat of arbitration shall be Wilmington, Delaware. The arbitrator's decision shall be final and binding. Judgment on the award may be entered in any court of competent jurisdiction.

17.3 Class Action Waiver

YOU AND REAMO AGREE THAT EACH MAY BRING CLAIMS AGAINST THE OTHER ONLY IN YOUR OR ITS INDIVIDUAL CAPACITY AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY CLASS, CONSOLIDATED, OR REPRESENTATIVE PROCEEDING. THE ARBITRATOR MAY NOT CONSOLIDATE MORE THAN ONE PERSON'S CLAIMS AND MAY NOT PRESIDE OVER ANY FORM OF CLASS OR REPRESENTATIVE PROCEEDING.

17.4 Exceptions to Arbitration

Either party may seek emergency injunctive or other equitable relief in a court of competent jurisdiction to prevent irreparable harm pending arbitration, without waiving the right to arbitrate the underlying dispute. Claims arising from intellectual property infringement or misappropriation of trade secrets are not subject to mandatory arbitration.

17.5 Opt-Out

You may opt out of the arbitration provision by sending written notice to legal@reamo.ai within 30 days of first accepting these Terms. Your notice must include your name, Account email, and a statement that you opt out of arbitration. Your opt-out does not affect any prior agreement to arbitrate.

17.6 Arbitration Fees

AAA filing fees will be allocated in accordance with AAA Commercial Rules. For claims below $10,000, Reamo will pay all AAA filing and arbitration fees unless the arbitrator determines the claim was frivolous.

18. GOVERNING LAW AND JURISDICTION

These Terms are governed by the laws of the State of Delaware, without regard to its conflict-of-law principles. For disputes not subject to arbitration under Section 17, the parties consent to exclusive jurisdiction and venue in the state and federal courts located in Wilmington, Delaware.

The United Nations Convention on Contracts for the International Sale of Goods does not apply to these Terms.

19. CHANGES TO THESE TERMS

Reamo may update these Terms at any time. For material changes, Reamo will provide at least 30 days' advance notice via email to your registered address or in-app notification before the changes take effect. For non-material changes (e.g., clarifications, corrections, new feature descriptions), Reamo may update these Terms without advance notice by posting the revised version and updating the effective date.

Your continued use of the Service after the effective date of updated Terms constitutes your acceptance of the changes. If you do not agree to updated Terms, you must cancel your subscription before the effective date.

20.MISCELLANEOUS

20.1 Entire Agreement

These Terms, together with the Privacy Policy and any order forms or written agreements separately executed between the parties, constitute the entire agreement between you and Reamo with respect to the Service and supersede all prior agreements, representations, and understandings.

20.2 Severability

If any provision of these Terms is found invalid or unenforceable, that provision will be modified to the minimum extent necessary to make it enforceable, and the remaining provisions will continue in full force and effect.

20.3 Waiver

Reamo's failure to enforce any right or provision of these Terms in any instance is not a waiver of that right or provision in the future.

20.4 Assignment

You may not assign or transfer any rights or obligations under these Terms without Reamo's prior written consent. Reamo may assign these Terms in connection with a merger, acquisition, corporate reorganization, or sale of all or substantially all of its assets without your consent, provided the assignee assumes all obligations under these Terms.

20.5 Force Majeure

Neither party is liable for delays or failures in performance resulting from causes beyond their reasonable control, including acts of God, natural disasters, cyberattacks, government actions, strikes, carrier network failures, or third-party platform outages, provided the affected party provides prompt notice and uses reasonable efforts to resume performance.

20.6 Notices

Reamo may provide notices to you via email to your registered address, in-app notification, or by posting to the Reamo website. Notices to Reamo must be sent to legal@reamo.ai. Legal service of process must be directed to Reamo's registered agent in Delaware.

20.7 No Third-Party Beneficiaries

These Terms are for the benefit of the contracting parties only and do not create any rights, obligations, or remedies in third parties.

20.8 Relationship of the Parties

The parties are independent contractors. Nothing in these Terms creates a partnership, joint venture, employment, franchise, or agency relationship between you and Reamo.

20.9 Export Compliance

You agree to comply with all applicable U.S. and international export control laws and regulations in connection with your use of the Service.

20.10 Language

These Terms are written in English. To the extent any translated version conflicts with the English version, the English version controls.

CONTACT INFORMATION

For questions about these Terms, data requests, or legal notices:

Legal / Notices: legal@reamo.ai Support: support@reamo.ai Website: reamo.ai

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